Connecting to DCS Portal from Extranet is not possible

Incident Report for Swisscom DCS+

Resolved

This incident has been resolved.
Posted Oct 01, 2026 - 13:06 CEST

Update

Dear Customer,

This incident has been resolved. The connection to DCS Portal from Extranet is working again as expected since 10:17 o'clock of the same day.
All affected systems remain under observation so that intervention measures can be taken immediately in the event of any deterioration.
Posted Oct 01, 2026 - 13:05 CEST

Update

We are continuing to investigate this issue.
Posted Oct 01, 2026 - 13:03 CEST

Update

We are continuing to investigate this issue.
Posted Oct 01, 2026 - 10:08 CEST

Update

We are continuing to investigate this issue.
Posted Oct 01, 2026 - 10:01 CEST

Investigating

Dear Customer,

We have detected a disruption of the DCS+ cloud management capabilities. The following components are impacted;

* Connecting to DCS portal from Extranet is not working. Therefore login to DCS portal is not working.
Workload & Connectivity services are not impacted.

Service restoration is underway by our engineering team. We will update this incident with the latest information on the remediation process as soon as possible. Please contact the service desk for urgent modifications.

We apologize for the inconvenience.
Dynamic Computing Services Team
Posted Oct 01, 2026 - 10:00 CEST
This incident affected: Manageability (Self-Service Portal, Cloud Director / API).